Forms, guides, and resources
Find all the forms, guides, tools, and other resources you need to support the day-to-day needs of your patients and office.
Forms
Claims Based Dispute Resolution Request Form - California
Claims Based Dispute Resolution Request Form - Florida
Claims Based Dispute Resolution Request Form - Maryland
Claims Based Dispute Resolution Request Form - Massachusetts
Claims Based Dispute Resolution Request Form - New York
150-Day Waiver Request Medicaid Only
Inpatient Treatment Report Instructions
Medicare Waiver of Liability Form
Payment Integrity Provider Documentation Standards and Requirements
Third-Party Liability Indicator
ABA Authorization Request Form
ABA Treatment Report Guidelines
Coordination of Care Authorization
Esketamine-Spravato Request Form
ECT Authorization Request Form
Member Coordination of Care Tip Sheet
Outpatient Medication Management Registration Form
Outpatient Treatment Report Form
Psych Neuropsych Evaluation Request Form
Authorization to Disclose Health Information for Formal or Mandatory Referrals to the EAP
Authorization to Disclose Health Information for Formal or Mandatory Referrals to the EAP (Spanish)
Authorization to Disclose Health Information
EAP Participant Statement of Understanding
EAP Participant Statement of Understanding (Spanish)
EAP Statement of Understanding - Formal or Mandatory Referrals
EAP Statement of Understanding - Formal or Mandatory Referrals (Spanish)
Roster Automation*
Facility Forms ONLY
(Do not use for Provider Groups)
- Facility Address Change Form
- Facility Recred Application
- Facility Roster Form
- Locations and Services Form
Other
*Currently in a pilot phase with eligible delegated Provider Groups; access will expand to additional groups and facilities soon—watch for updates. To confirm if you are part of the pilot phase, please contact your network manager. If submitted for roster automation without proper setup, there will be a failure in processing.
Guides
GET READY FOR EASIER ROSTER SUBMISSIONS –
NEW AUTOMATION LAUNCHING FALL 2025
We’re making it easier for you to submit and manage your rosters – less hassle, fewer errors, and quicker updates.
This fall, Carelon Behavioral Health will launch a new automated roster solution designed to simplify and centralize roster submissions, starting with provider groups. Facilities will be included in the rollout shortly thereafter.
This upcoming enhancement will transform how we intake, process, and update provider data. By automating the intake of roster files, we’ll reduce the manual effort – ensuring faster, more accurate updates to our core systems.
What this means for you:
- Enhanced communications: Automated email updates to keep you informed on progress
- Faster turnaround: Automation speeds up processing and integration
- Higher accuracy: Data errors and inconsistencies are minimized
- One centralized intake: A single, streamlined entry point for roster submissions
How to prepare:
- Participate in our provider training.
- Review the Roster Automation Provider Tip Sheet.
- Inform your team involved in roster management about these changes. Encourage your team to set aside time for training to ensure everyone is well acquainted with the new process and our Carelon Roster Automation Standard Template.
- Take this opportunity to review and optimize your current roster management practices in anticipation of the new process.
Questions? We're here to help.
Whether you have a question or are interested in learning more about how we can best support you, please call our National Provider Services Line at 800-397-1630, Monday to Friday, 8 a.m. to 8 p.m. Eastern time.
* Today we are Carelon Behavioral Health, but when some of these materials were developed, we were Beacon Health Options.