Florida
Contact information:
Phone: 888-273-3710
TTY: 711
Fax: 813-506-6150
Contact information:
Main office toll free: 877-207-4900
Provider services: 877-999-7776
Member services toll free: 877-336-2069
TTY: 877-206-0500
Fax: 305-234-9275
Contact information:
Phone: 888-273-3710
Behavioral Analysis (BA)
- BA - Provider Orientation
- BA - Frequently Asked Questions (FAQ for In Network Providers)
- BA - Frequently Asked Questions (FAQ for Out of Network Providers)
- BA - Billing and Reimbursement during COC Period
- BA - Authorization Request Form
- R Codes Billing Guidelines
- General Notice to Providers End of COC
Access and Availability
- Behavioral Health Appointment Access Standards Provider Tip Sheet
- FHK and Medicaid Access and Availability Standards Provider Training
Statewide Medicaid Managed Care (SMMC)
Contact information:
Phone: 844-406-2396
TTY: 711
Training opportunities for behavioral health providers
Sign up with Psych Hub, our new training contractor for our behavioral health providers. You will have access to Psych Hub's catalog of educational podcasts, videos, and other accredited content. You will also have the opportunity to receive free continuing education units, a requirement for most professional licenses. Numerous self-paced courses in evidence-based interventions are ready for you.
Build your Psych Hub dashboard
For more information view the Psych Hub flyers
Contact information:
Phone: 877-577-0115
TTY: 711
For Spanish, please call our Member Services Department at 877-698-7787. Para información en español, favor de comunicarse con nuestro departamento de servicios para miembros al 877-698-7787.
Contact information:
Phone: 888-657-4170
TTY: 711
Ultimate Health Plans 2024 Model of Care Required Training:
This training is a requirement of all providers of Ultimate Health members. If you have additional questions, please contact your dedicated Provider Experience team via email provider.relations.FL@carelon.com.
- 2025 MOC Provider Training
Must be completed before Dec. 1, 2025.
Today we are Carelon Behavioral Health, but when some of these materials were developed, we were Beacon Health Options.
