Provider Toolkit

The tools you need when your patients need behavioral healthcare

You’re often the first point of contact for patients with a behavioral health condition. This toolkit will help you with identification, information, and treatment steps.

For additional clinical resources, visit our Clinical practice guidelines page.

Healthcare Effectiveness Data and Information Set (HEDIS) Provider Tip Sheets 

Let us help you when behavioral healthcare is needed for your patients

You are often the first point of contact for a wide variety of behavioral health diagnoses. For that reason, this toolkit is here to help you with the identification of and treatment steps for behavioral health conditions.

We are committed to leading the integration of medical and behavioral health services with the goal of improved patient outcomes.

For additional clinical resources, visit our Clinical practice guidelines page.

Explore the toolkit's topics

Click on a topic for quick access.

Sharing Information

We know that you may be one of many providers who contribute to the care of your patients. We strongly encourage providers, particularly primary care and behavioral health providers, to share relevant information regarding diagnoses, medication, and/or treatment to help improve health outcomes.

Please use the forms and information to enable your patients to give consent for sharing confidential information.

The case for addressing behavioral health issues in a primary care setting

Primary care settings are increasingly the first line of identification for behavioral health issues, especially depression. As your patients’ primary medical practitioner, you already know the large number of patients who present with both physical and behavioral health disorders.

Primary care settings for behavioral health services enhance access. When mental health and substance use disorder treatments are integrated into primary care, people can access services closer to their homes. This in turn allows patients to stay in the community and maintain daily activities.

  • Delivering mental health services in primary care settings reduces stigma and discrimination.

  • Treating common mental disorders in primary care settings is cost effective.

  • Most people with mental disorders treated in collaborative primary care have good outcomes, particularly when linked to a network of services at a specialty care level and in the community.

Questions? We're here to help.

Whether you have a question or are interested in learning more about how we can best support you, please call our National Provider Services Line at 800-397-1630, Monday to Friday, 8 a.m. to 8 p.m. Eastern time.

Join the Carelon Behavioral Health provider network

Please submit an application today to get started.