Welcome providers


Change Healthcare cybersecurity update
On February 21, 2024, we were alerted that one of our vendors, Change Healthcare (a subsidiary of Optum), experienced a cybersecurity event. As of this notice publishing, Change Healthcare has confirmed that their systems are unavailable. Click here to learn more .

The best outcomes happen when we join forces

We’re here for you and we look forward to merging our expertise to deliver the kind of innovative, evidence-based care that helps individuals and families live life to their fullest potential.

We want to make your workday easier


We’re committed to supporting you and your practice with a suite of resources that includes trainings, timely policy updates, and reporting solutions. All are designed to provide you with the information you need, so you can put more of your focus on care delivery and less on administrative tasks.

Thank you for being part of our community


As the number of children, teens, and adults needing behavioral healthcare increases, awareness about and access to care is more important than ever.

That’s why we strive to create a diverse community of dedicated, multidisciplinary partners.

To our current providers, we appreciate your continued commitment and partnership. To prospective providers, we hope you join us as we focus on providing quality behavioral healthcare to people across the country.

Quick links

Provider portal

Check claims status, verify eligibility and benefits, request authorizations, update your demographic information, and more.


Stay up to date on policies and procedures, quality programs, appeals, and credentialing information.


Get the latest on network information, training opportunities, regulatory updates, clinical highlights, reminders, and more.



Register for upcoming webinars and use the archive to access past trainings. Topics range from administrative processes to today’s most pressing behavioral health issues.

What our partners have to say

Questions? We're here to help.

Whether you have a question or are interested in learning more about how we can best support you, please call our National Provider Services Line at 800-397-1630, Monday to Friday, 8 a.m. to 8 p.m. Eastern time.

Join the Carelon Behavioral Health provider network

Please submit an application today to get started.