Provider education and trainings

Social Drivers of Health 
Wednesday, September 16th at 1:00pm EST

Social Drivers of Health (SDoH) are conditions in which people live that affect their health risks and outcomes in a variety of ways. In this 2 hour webinar, attendees with learn to identify SDoH and understand how they affect physical and behavioral health disparities and outcomes. We will also explore ways to assess and address SDoH in practice. No CE credit or certification is associated with this training.

Coordinated Care Fundamentals for Behavioral and Physical Health: Risks, Support Strategies, and Self-Management
Thursday, September 24th at 3:00pm EST

This 1.5-hour introductory-level webinar covers coordinated care for individuals with  mental illness and chronic physical conditions, with an emphasis on identifying and addressing cardiac and metabolic risk factors, applying risk mitigation techniques, and recognizing physical and mental health concerns to support appropriate referrals. We will also introduce chronic disease self-management concepts, frameworks, and practical strategies to help individuals with chronic and behavioral health needs actively participate in managing their condition. No CE credit or certification is associated with this training. 

Carelon Provider Orientation
Monday, September 14th at 12:00pm EST

This 1-hour webinar is designed for Mental Health and Substance Use Providers new to our network. We will present a brief overview of who are and what we do. We will review several topics including: Managed Behavioral Healthcare, claim submission, our clinical department, as well as the complaints, grievances, and appeals process. This is a National webinar and does not cover client specific topics.

eServices Overview
Tuesday, September 15th at 12:00pm EST

This one-hour webinar aims to provide a comprehensive overview of the eServices application. It is structured as a National session and will focus on general information rather than client specifics. Participants will learn how to register for a new account and navigate the login process. Additionally, the topics covered will include eligibility verification, electronic claim, and authorization submissions, as well as general navigation of the system.

ProviderConnect Overview
Wednesday, September 16th at 12:00pm EST

This one-hour webinar aims to provide a comprehensive overview of the ProviderConnect application. It is structured as a National session and will focus on general information rather than client specifics. Participants will learn how to register for a new account and navigate the login process. Additionally, the topics covered will include eligibility verification, electronic claim, and authorization submissions, as well as general navigation of the system.

Availity Provider Portal Enhancements for Carelon Behavioral Health Providers
Thursday, September 17th at 11:00am EST

This 1-hour webinar will provide an overview of enhancements in Availity Portal for Carelon Behavioral Health providers. We will demonstrate the following feature:

• Provider Payer Space applications
• Administrative Functions
• Claims Dashboard
• Authorization Dashboard
• And other features. 

Availity Provider Enrollment for Carelon Behavioral Health Providers
Thursday, September 17th at 2:00pm EST

This one-hour webinar will cover Provider Enrollment using Availity application for new providers. We will demonstrate the following features:

• Enroll as individual provider
• Join an Existing Group
• Create a New Provider Group

Claims Submission Guidance
Wednesday, September 23rd at 12:00pm EST

This one-hour webinar aims to provide a general overview of the process for submitting reimbursement requests for services rendered. While it will not address client-specific requirements, it will cover essential aspects of both paper and electronic claim submissions, best practices, and strategies for minimizing the risk of claim denials.

Navigating Facility Enrollment Application in Availity for Carelon Behavioral Health Facilities
Thursday, September 24th at 11:00am EST

This one-hour webinar will cover Facility Enrollment using Availity application for new facilities.

Availity Provider Enrollment for Carelon Behavioral Health Providers
Tuesday, September 29th at 11:00am EST

This one-hour webinar will cover Provider Enrollment using Availity application for new providers. We will demonstrate the following features:

• Enroll as individual provider
• Join an Existing Group
• Create a New Provider Group

Navigating Facility Enrollment Application in Availity for Carelon Behavioral Health Facilities
Tuesday, September 29th at 3:00pm EST

This one-hour webinar will cover Facility Enrollment using Availity application for new facilities.