Provider education and trainings

Behavioral Health 101 & Warning Signs
Thursday, February 12th at 3pm EST

This 2-hour long training will provide a high-level, introductory overview of behavioral health. Topics explored include the prevalence of mental illness in the US, associated myths and stigmas, and signs and symptoms of various disorders. This training is intended for healthcare professionals who are not already knowledgeable and/or experienced in behavioral healthcare, though experienced behavioral health providers are also welcome to attend as a content refresher. No CE Credit or certification is associated with this training.

Gender-Affirming BH 101
Tuesday, February 24th at 1pm EST

In this introductory-level, 1.5 hour long training, learners will explore terminology and definitions, barriers and risks experienced by members of the trans and gender non-conforming (TNGC) community, and ways that providers and staff can offer supportive, high quality, gender-affirming behavioral healthcare. No CE credit or certification is associated with this training. 

Understanding Attachment and Related Disorders
Thursday, February 26th at 3pm EST

Attachment psychology provides a framework for understanding the emotional bonds that shape our lives. By studying how attachment styles develop and influence behavior, we can gain insights into early childhood experiences, relationship dynamics, and mental health. This introductory-level 1.5 hour webinar will explore attachment theory, attachment disorders, and implications across the lifespan. Please note there is no continuing education credit or certification associated with this training. 

Carelon Provider Orientation
Monday, February 9th at 12pm EST

This 1-hour webinar is designed for Mental Health and Substance Use Providers new to our network. We will present a brief overview of who are and what we do. We will review several topics including: Managed Behavioral Healthcare, claim submission, our clinical department, as well as the complaints, grievances, and appeals process. This is a National webinar and does not cover client specific topics.

Availity Provider Portal Enhancements
Tuesday, February 10th at 11am EST

This 1-hour webinar will provide an overview of enhancements in Availity Portal for Carelon Behavioral Health providers. We will demonstrate the following feature:

• Provider Payer Space applications
• Administrative Functions
• Claims Dashboard
• Authorization Dashboard
• And other features. 

eServices Overview
Tuesday, February 10th at 12pm EST

This one-hour webinar aims to provide a comprehensive overview of the eServices application. It is structured as a National session and will focus on general information rather than client specifics. Participants will learn how to register for a new account and navigate the login process. Additionally, the topics covered will include eligibility verification, electronic claim, and authorization submissions, as well as general navigation of the system.

Availity Provider Enrollment for Carelon Behavioral Health Providers
Tuesday, February 10th at 3pm EST

This one-hour webinar will cover Provider Enrollment using Availity application for new providers. We will demonstrate the following features:

• Enroll as individual provider
• Join an Existing Group
• Create a New Provider Group

ProviderConnect Overview
Wednesday, February 11th at 12pm EST

This one-hour webinar aims to provide a comprehensive overview of the ProviderConnect application. It is structured as a National session and will focus on general information rather than client specifics. Participants will learn how to register for a new account and navigate the login process. Additionally, the topics covered will include eligibility verification, electronic claim, and authorization submissions, as well as general navigation of the system.

Claims Submission Guidance
Wednesday, February 18th at 12pm EST

This one-hour webinar aims to provide a general overview of the process for submitting reimbursement requests for services rendered. While it will not address client-specific requirements, it will cover essential aspects of both paper and electronic claim submissions, best practices, and strategies for minimizing the risk of claim denials.

Availity Provider Enrollment for Carelon Behavioral Health Providers
Tuesday, February 24th at 11am EST

This one-hour webinar will cover Provider Enrollment using Availity application for new providers. We will demonstrate the following features:

• Enroll as individual provider
• Join an Existing Group
• Create a New Provider Group

Availity Provider Portal Enhancements
Tuesday, February 24th at 3pm EST

This 1-hour webinar will provide an overview of enhancements in Availity Portal for Carelon Behavioral Health providers. We will demonstrate the following feature:

• Provider Payer Space applications
• Administrative Functions
• Claims Dashboard
• Authorization Dashboard
• And other features.