Provider education and trainings

Understanding Attachment and Related Disorders 
Tuesday, October 13th at 1:00pm EST

Attachment psychology provides a framework for understanding the emotional bonds that shape our lives. By studying how attachment styles develop and influence behavior, we can gain insights into early childhood experiences, relationship dynamics, and mental health. This introductory-level 1.5 hour webinar will explore attachment theory, attachment disorders, and implications across the lifespan. Please note there is no continuing education credit or certification associated with this training. 

Eating Disorder Essentials
Thursday, October 22nd at 1:00pm EST

This 90-minute introductory webinar for professionals and staff will offer a foundational overview of eating disorders. We will explore causes/risk factors, symptoms, common presentations, and treatment recommendations of anorexia nervosa, bulimia nervosa, binge eating disorder, and more. Please note there is no continuing education credit or certification associated with this training. 

Carelon Provider Orientation
Monday, October 12th at 12:00pm EST

This 1-hour webinar is designed for Mental Health and Substance Use Providers new to our network. We will present a brief overview of who are and what we do. We will review several topics including: Managed Behavioral Healthcare, claim submission, our clinical department, as well as the complaints, grievances, and appeals process. This is a National webinar and does not cover client specific topics.

eServices Overview
Tuesday, October 13th st at 12:00pm EST

This one-hour webinar aims to provide a comprehensive overview of the eServices application. It is structured as a National session and will focus on general information rather than client specifics. Participants will learn how to register for a new account and navigate the login process. Additionally, the topics covered will include eligibility verification, electronic claim, and authorization submissions, as well as general navigation of the system.

ProviderConnect Overview
Wednesday, October 14th at 12:00pm EST

This one-hour webinar aims to provide a comprehensive overview of the ProviderConnect application. It is structured as a National session and will focus on general information rather than client specifics. Participants will learn how to register for a new account and navigate the login process. Additionally, the topics covered will include eligibility verification, electronic claim, and authorization submissions, as well as general navigation of the system.

Availity Provider Portal Enhancements for Carelon Behavioral Health Providers
Thursday, October 15th at 11:00am EST

This 1-hour webinar will provide an overview of enhancements in Availity Portal for Carelon Behavioral Health providers. We will demonstrate the following feature:

• Provider Payer Space applications
• Administrative Functions
• Claims Dashboard
• Authorization Dashboard
• And other features. 

Availity Provider Enrollment for Carelon Behavioral Health Providers
Thursday, October 15th at 2:00pm EST

This one-hour webinar will cover Provider Enrollment using Availity application for new providers. We will demonstrate the following features:

• Enroll as individual provider
• Join an Existing Group
• Create a New Provider Group

Claims Submission Guidance
Wednesday, October 21st at 12:00pm EST

This one-hour webinar aims to provide a general overview of the process for submitting reimbursement requests for services rendered. While it will not address client-specific requirements, it will cover essential aspects of both paper and electronic claim submissions, best practices, and strategies for minimizing the risk of claim denials.

Navigating Facility Enrollment Application in Availity for Carelon Behavioral Health Facilities
Tuesday, October 27th at 11:00am EST

This one-hour webinar will cover Facility Enrollment using Availity application for new facilities.

Availity Provider Enrollment for Carelon Behavioral Health Providers
Tuesday, October 27th at 2:00pm EST

This one-hour webinar will cover Provider Enrollment using Availity application for new providers. We will demonstrate the following features:

• Enroll as individual provider
• Join an Existing Group
• Create a New Provider Group