We provide a full range of trainings year round to educate, inform, and share industry-wide best practices and policies.
Trainings cover a variety of topics ranging from claim submission guidelines and provider portal support to behavioral health in youth and motivational interviewing.
Upcoming webinars
Provider orientation
Wednesday, March 7, 2023 at 12 p.m. Eastern time
This training is for providers new to our network. We’ll provide a general overview of Carelon Behavioral Health, cover claims submissions, and share how to access provider portals and resources.
eServices overview
Thursday, March 8, 2023 at 2 p.m. Eastern time
Many health plans use the eServices platform. Join us to receive an introduction and overview about how to register, use, and submit claims and authorizations.
SBIRT: An Evidence-based Approach to Substance Use Intervention
Tuesday, March 14, 2023 at 3 p.m. Eastern time
This two-hour webinar will provide an introduction to the Screening, Brief Intervention, and Referral to Treatment (SBIRT) approach, including its purpose and importance, how to use screening tools to identify risk level, and strategies for implementing a brief intervention or referral to treatment. There is no continuing education (CE) credit or certification associated with this training.
ProviderConnect overview
Wednesday, March 15, 2023 at 2 p.m. Eastern time
During this overview of ProviderConnect, we’ll discuss claims submission, eligibility verification, and other key features.
Follow Up After Hospitalization/HEDIS Measure Overview
Tuesday, March 21, 2023 at 2 p.m. Eastern time
Learn about Healthcare Effectiveness Data and Information Set (HEDIS) measures for follow up after hospitalizations.
Claims Submission Guidance
Thursday, March 23, 2023 at 12 p.m. Eastern time
This training provides an overview of billing, claims information, claims submission, how to avoid claim denials, and best practices.
Overdose Prevention in Opioid Use Disorders
Wednesday, March 29, 2023 at 3 p.m. Eastern time
Explore the risks and signs of opioid use and overdose as well as the three-pronged approach to overdose prevention. Attendees will learn techniques to integrate overdose prevention into substance use disorder treatment. There is no continuing education (CE) credit or certification associated with this course.
InterQual Provider Training
Thursday, March 30, 2023 at 1 p.m. Eastern time
Receive a comprehensive overview of how to view and access Carelon Behavioral Health's medical necessity criteria via InterQual.
Webinar and training archive*
An Overview of Cognitive Behavioral Therapy
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An Overview of Cognitive Behavioral Therapy Presentation
Applied Behavior Analysis – Parent Training
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ASAM Training
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Behavioral Health 101 - Warning Signs
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Behavioral Health Concerns Equitable Youth Suicide Prevention
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Behavioral Health Concerns - Understanding Autism Spectrum Disorder
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Consequences of Catastrophe
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Creating Affirming Clinical Care for Transgender Clients
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Crisis Management and De-escalation
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Dialectical Behavior Therapy
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Family Psychoeducationy
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Giving Value Back to the Provider
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Integrating Harm Reduction Strategies Into Addiction Treatment Practice
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Motivational Interviewing
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SMART Goal Planning for Behavioral Health
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Supporting Someone Struggling with Behavioral Health
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Youth Behavioral Health 101
Adult Outcomes Questionnaire Webinar: Where We’ve Come & How It’s Going
Adult Outcomes Questionnaire Webinar: Where We’ve Come
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Adult Outcomes Questionnaire Webinar: Where We’ve Come & How It’s Going
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An Overview of ProviderConnect
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Authorizations in ProviderConnect
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eServices Overview
Managed Care 101
Questions? We're here to help.
Whether you have a question or are interested in learning more about how we can best support you, please call our National Provider Services Line at 800-397-1630, Monday to Friday, 8 a.m. to 8 p.m. Eastern time.
Questions? We're here to help.
Whether you have questions or are interested in learning more about how we can best support you, please reach us by calling our National Provider Services Line at 800-397-1630, Monday through Friday, 8 a.m. to 8 p.m. Eastern time.
Join the Carelon Behavioral Health provider network
Please submit an application today to get started.
*Today, we are Carelon Behavioral Health. When we created these training materials, we were Beacon Health Options.
