Provider education and trainings

Availity Portal Enhancements for Carelon Behavioral Health Providers
Thursday, August 7th at 11am EST

This 1-hour webinar will provide an overview of enhancements in Availity Portal for Carelon Behavioral Health providers. We will demonstrate the following features:

• Provider Payer Space applications
• Administrative Functions
• Claims Dashboard
• Authorization Dashboard
• And other features.

Motivational Interviewing 
Wednesday, August 13th at 3pm EST

In this 2-hour training, attendees will learn the theory & principles behind Motivational Interviewing as well as processes & techniques healthcare providers can use to implement Motivational Interviewing into their practice. This is an introductory level topic training. No CE credit or certification is associated with this training.

Provider Enrollment in Availity for Carelon Behavioral Health Providers
Thursday, August 21st at 11am EST

This one-hour webinar will cover Provider Enrollment using Availity application for new providers. We will demonstrate the following features:

• Enroll as individual provider
• Join an Existing Group
• Create a New Provider Group

Overdose Prevention in Opioid Use Disorders  
Thursday, August 21st at 3pm EST

This 2 hour long training will explore the risks and signs of opioid use and overdose as well the three-pronged approach to overdose prevention. Attendees will learn techniques to integrate overdose prevention into substance use disorder treatment. There is no CE credit or certification associated with this course.

Nicotine Cessation: Behavioral Considerations 
Wednesday, August 27th at 3pm EST

This 1.5 hour webinar will explore behavioral approaches to nicotine cessation including psychoeducation, motivational interviewing, & brief intervention techniques. There is no CE credit or certification associated with this course.

Carelon Provider Orientation
Tuesday, August 12th at 12pm EST

This 1-hour webinar is designed for Mental Health and Substance Use Providers new to our network. We will present a brief overview of who are and what we do. We will review several topics including: Managed Behavioral Healthcare, claim submission, our clinical department, as well as the complaints, grievances, and appeals process. This is a National webinar and does not cover client specific topics.

eServices Overview
Wednesday, August 13th at 12pm EST

This one-hour webinar aims to provide a comprehensive overview of the eServices application. It is structured as a National session and will focus on general information rather than client specifics. Participants will learn how to register for a new account and navigate the login process. Additionally, the topics covered will include eligibility verification, electronic claim, and authorization submissions, as well as general navigation of the system.

ProviderConnect Overview
Wednesday, August 20th at 12pm EST

This one-hour webinar aims to provide a comprehensive overview of the ProviderConnect application. It is structured as a National session and will focus on general information rather than client specifics. Participants will learn how to register for a new account and navigate the login process. Additionally, the topics covered will include eligibility verification, electronic claim, and authorization submissions, as well as general navigation of the system.

Claims Submission Guidance
Wednesday, August 27th at 12pm EST

This one-hour webinar aims to provide a general overview of the process for submitting reimbursement requests for services rendered. While it will not address client-specific requirements, it will cover essential aspects of both paper and electronic claim submissions, best practices, and strategies for minimizing the risk of claim denials.