We provide a full range of trainings year round to educate, inform, and share industry-wide best practices and policies.
Trainings cover a variety of topics ranging from claim submission guidelines and provider portal support to behavioral health in youth and motivational interviewing.
Upcoming webinars
Motivational Interviewing
Wednesday, September 6 at 3 P.M. Eastern Time
In this 2-hour training, attendees will learn the theory & principles behind Motivational Interviewing as well as processes & techniques healthcare providers can use to implement Motivational Interviewing into their practice. This is an introductory level topic training. No CE credit or certification is associated with this training.
Managing Cardiovascular and Metabolic Risk
Thursday, September 7 at 3 p.m. Eastern time
This 1 hour webinar will explore risk & mitigation techniques regarding cardiac and metabolic chronic disease in the serious mental illness (SMI) population. There is no CE credit or certification associated with this course.
New Provider Orientation
Wednesday, September 12, 2023 at 12 p.m. Eastern Time
This is a webinar for providers new to our network. We will provide a general overview of Carelon Behavioral Health, cover claims submission, how to access provider portal and our resources.
eServices Overview
Wednesday, September 13, 2023 at 2 p.m. Eastern time
Many health plans use the eServices platform. Join us to receive an introduction and overview about how to register, use, and submit claims and authorizations.
Gender Affirming Behavioral Healthcare 101
Thursday, September 14, 2023 at 3 p.m. Eastern time
Gender-affirming behavioral healthcare involves range of social, psychological and behavioral interventions designed to support and affirm an individual’s gender identity when it conflicts with the gender they were assigned at birth. In this introductory-level, 1-hour long training, learners will explore terminology and definitions, barriers and risks experienced by members of the transgender non-binary (TNGB) community, and ways that providers and staff can offer supportive, high quality, gender-affirming care. No CE credit or certification is associated with this training.
FUH/HEDIS Measure Overview
Tuesday, September 19, 2023 at 11:30 a.m. Eastern time
Webinar will provide an overview of HEDIS measures for follow up after hospitalizations.
ProviderConnect Overview
Wednesday, September 20, 2023 at 2 p.m. Eastern time
During this overview of ProviderConnect, we will discuss claims submission, eligibility verification, and other key features.
Claims Submission Guidance
Thursday, September 21, 2023 at 12 p.m. Eastern time
This training provides an overview of billing, claims information, claims submission, how to avoid claim denials, and best practices.
Webinar and training archive*
LOCADTR 3.0 Overview for NYS Providers
An Overview of Cognitive Behavioral Therapy
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An Overview of Cognitive Behavioral Therapy Presentation
Applied Behavior Analysis – Parent Training
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Access the presentation
ASAM Training
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Access the presentation
Behavioral Health 101 - Warning Signs
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Access the presentation
Behavioral Health Concerns Equitable Youth Suicide Prevention
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Access the presentation
Behavioral Health Concerns - Understanding Autism Spectrum Disorder
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Access the presentation
Consequences of Catastrophe
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Access the presentation
Creating Affirming Clinical Care for Transgender Clients
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Access the presentation
Crisis Management and De-escalation
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Access the presentation
Dialectical Behavior Therapy
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Access the presentation
Family Psychoeducationy
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Access the presentation
Giving Value Back to the Provider
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Access the presentation
Integrating Harm Reduction Strategies Into Addiction Treatment Practice
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Access the presentation
Motivational Interviewing
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Access the presentation
SMART Goal Planning for Behavioral Health
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Access the presentation
Suicide Prevention Training
Access the webinar: Part 1 | Part 2
Access the presentation: Part 1 | Part 2
Supporting Someone Struggling with Behavioral Health
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Access the presentation
Youth Behavioral Health 101
Cultural Competency Training - Reducing Health Disparities by Addressing Cultural Diversity
The My Diverse Patients website offers learning experiences and resources to help you provide the individualized care every patient deserves, regardless of their diverse backgrounds.
Adult Outcomes Questionnaire Webinar: Where We’ve Come & How It’s Going
Adult Outcomes Questionnaire Webinar: Where We’ve Come
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An Overview of ProviderConnect
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Access the presentation
Authorizations in ProviderConnect
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Access the presentation
eServices Overview
Managed Care 101
Questions? We're here to help.
Whether you have a question or are interested in learning more about how we can best support you, please call our National Provider Services Line at 800-397-1630, Monday to Friday, 8 a.m. to 8 p.m. Eastern time.
Questions? We're here to help.
Whether you have questions or are interested in learning more about how we can best support you, please reach us by calling our National Provider Services Line at 800-397-1630, Monday through Friday, 8 a.m. to 8 p.m. Eastern time.
Join the Carelon Behavioral Health provider network
Please submit an application today to get started.
*Today, we are Carelon Behavioral Health. When we created these training materials, we were Beacon Health Options.
