Provider education and trainings

Social Determinants of Health 
Wednesday, May 13th at 3pm EST

Social Determinants of Health (SDoH) are conditions in which people live that affect their health risks and outcomes in a variety of ways. In this 2 hour webinar, attendees with learn to identify SDoH and understand how they affect physical and behavioral health disparities and outcomes. We will also explore ways to assess and address SDoH in practice. No CE credit or certification is associated with this training.

Misunderstood Diagnoses
Wednesday, May 21st at 3pm EST

We fear what we do not understand. Unfortunately, many mental health disorders are plagued by false information and stereotyping, leading to stigma. This 1.5 hour webinar will focus on five of the most misunderstood diagnoses: Obsessive Compulsive Disorder, Bipolar Disorder, Borderline Personality Disorder, Dissociative Identity Disorder, and Schizophrenia. No CE credit or certification is associated with this training.

Referring Clients Between Physical and Mental Health Services
Thursday, May 29th at 3pm EST

Integrated care improves quality of life and health outcomes in both physical and mental healthcare. This 1 hour webinar will focus of recognizing physical health concerns in mental health clients and vice-versa, and knowing when and how to refer to a physical or mental health provider. There is no CE credit or certification associated with this course.

Carelon Provider Orientation
Tuesday, May 6th at 12pm EST

This 1-hour webinar is designed for Mental Health and Substance Use Providers new to our network. We will present a brief overview of who are and what we do. We will review several topics including: Managed Behavioral Healthcare, claim submission, our clinical department, as well as the complaints, grievances, and appeals process. This is a National webinar and does not cover client specific topics.

eServices Overview
Wednesday, May 7th at 12pm EST

This one-hour webinar aims to provide a comprehensive overview of the eServices application. It is structured as a National session and will focus on general information rather than client specifics. Participants will learn how to register for a new account and navigate the login process. Additionally, the topics covered will include eligibility verification, electronic claim, and authorization submissions, as well as general navigation of the system.

ProviderConnect Overview
Wednesday, May 14th at 12pm EST

This one-hour webinar aims to provide a comprehensive overview of the ProviderConnect application. It is structured as a National session and will focus on general information rather than client specifics. Participants will learn how to register for a new account and navigate the login process. Additionally, the topics covered will include eligibility verification, electronic claim, and authorization submissions, as well as general navigation of the system.

Claims Submission Guidance
Wednesday, May 21st at 12pm EST

This one-hour webinar aims to provide a general overview of the process for submitting reimbursement requests for services rendered. While it will not address client-specific requirements, it will cover essential aspects of both paper and electronic claim submissions, best practices, and strategies for minimizing the risk of claim denials.