Texas
Carelon Behavioral Health TX Quick Reference Guide
How to Submit a HHSC Complaint as a Medicaid Provider
Intensive Case Management Referral Form
Overview of Telemedicine and Telehealth Changes
Prior Authorization Data for Calendar Year 2022
Texas Office Inspection General Provider Letter
Texas Standard Prior Authorization Form for Healthcare Services
Utilization and Review Notification Timelines
Contact information:
Carelon Behavioral Health
500 Unicorn Park Drive
Woburn, MA 01801
Phone: 800-945-4644
Fax: 855-371-9227
TTY: 711
Parkland Community Health Plan
Provider Customer Service:
HEALTHfirst – 1-888-672-2277
KIDSfirst – 1-888-814-2352
Monday to Friday, 8 a.m. to 5 p.m. Central time
Today we are Carelon Behavioral Health, but when some of these materials were developed, we were Beacon Health Options.