New York
Appendix 4C: NYS Specific – NY Medicaid VFCA Addendum
Behavioral Health Policy and Procedure Manual for Providers
Contact information:
Carelon Behavioral Health
500 Unicorn Park Drive
Woburn, MA 01801
24-hour access: 866-664-7142
Fax: 781-994-7600
TTY: 711
amidacareny.org
Carelon Behavioral Health provides clinical staff coverage 24 hours a day, 7 days a week, 365 days a year to respond to all member and provider calls, including emergent, urgent, and routine calls.
Amida Care Administrative Offices
248 West 35th Street, 7th Floor
New York, NY 10001
Phone: 646-786-1800
Fax: 646-786-1801
General Questions:
Phone: 800-556-0689
TTY: 800-662-1220
Email: info@amidacareny.com
Member services:
Phone: 800-556-0689
Email: member-services@amidacareny.com
Appendix 4C: NYS Specific – NY Medicaid VFCA Addendum
Behavioral Health Policy and Procedure Manual for Providers
FIS Claim Rejection Messages Tip Sheet
Contact information:
Carelon Behavioral Health
500 Unicorn Park Drive
Woburn, MA 01801
24-hour, toll-free access: 855-481-7038
Fax: 781-994-7600
TTY: 711
Carelon Behavioral Health provides clinical staff coverage 24 hours a day, 7 days a week, 365 days a year to respond to all member and provider calls, including emergent, urgent, and routine calls.
Independent Health contact information:
511 Farber Lakes Drive
Buffalo, New York 14221
Member Services: 716-631-8701 or 800-501-3439
TTY/TDD: 800-432-1110
FIS Claim Rejection Messages Tip Sheet
Contact information:
Carelon Behavioral Health
500 Unicorn Park Drive
Woburn, MA 01801
24-hour, toll-free access: 855-481-7038
Fax: 781-994-7600
TTY: 711
Carelon Behavioral Health provides clinical staff coverage 24 hours a day, 7 days a week, 365 days a year to respond to all member and provider calls, including emergent, urgent, and routine calls.
Independent Health contact information:
511 Farber Lakes Drive
Buffalo, New York 14221
Member Services: 716-631-8701 or 800-501-3439
TTY/TDD: 800-432-1110
Contact information:
Carelon Behavioral Health
500 Unicorn Park Drive
Woburn, MA 01801
24-hour, toll-free access: 866-599-1481
TTY: 711
Carelon Behavioral Health provides clinical staff coverage 24 hours a day, 7 days a week, 365 days a year to respond to all member and provider calls, including emergent, urgent, and routine calls.
VillageCareMAX
112 Charles Street
New York, NY 10014
Member Services: 1-800-469-6292
TTY: 711
LOCADTR 3.0 Overview for NYS Provider Webinar Recording
Appendix 4A — New York Medicaid Advantage Plus (MAP) Plans with Behavioral Health Carve-in Services
Appendix 4B — New York state specific – Medicaid addendum
Appendix 4C — New York State specific – Medicaid voluntary foster care agencies addendum
Behavioral Health Policy and Procedure Manual for Providers - HARP
New York Mental Health Notification of Admission webinar slides
Part 822 Services 48-Hour Notification and Initial Treatment Plan
Repetitive Transcranial Magnetic Stimulation (rTMS) Authorization Request Form
SUD 48-Hour Notification and Initial Treatment Plan
Today we are Carelon Behavioral Health, but when some of these materials were developed, we were Beacon Health Options.
