New York
Appendix 4C: NYS Specific – NY Medicaid VFCA Addendum
Behavioral Health Policy and Procedure Manual for Providers
Contact information:
Carelon Behavioral Health
500 Unicorn Park Drive
Woburn, MA 01801
24-hour access: 866-664-7142
Fax: 781-994-7600
TTY: 711
amidacareny.org
Carelon Behavioral Health provides clinical staff coverage 24 hours a day, 7 days a week, 365 days a year to respond to all member and provider calls, including emergent, urgent, and routine calls.
Amida Care Administrative Offices
248 West 35th Street, 7th Floor
New York, NY 10001
Phone: 646-786-1800
Fax: 646-786-1801
General Questions:
Phone: 800-556-0689
TTY: 800-662-1220
Email: info@amidacareny.com
Member services:
Phone: 800-556-0689
Email: member-services@amidacareny.com
Appendix 4C: NYS Specific – NY Medicaid VFCA Addendum
Behavioral Health Policy and Procedure Manual for Providers
FIS Claim Rejection Messages Tip Sheet
Contact information:
Carelon Behavioral Health
500 Unicorn Park Drive
Woburn, MA 01801
24-hour, toll-free access: 855-481-7038
Fax: 781-994-7600
TTY: 711
Carelon Behavioral Health provides clinical staff coverage 24 hours a day, 7 days a week, 365 days a year to respond to all member and provider calls, including emergent, urgent, and routine calls.
Independent Health contact information:
511 Farber Lakes Drive
Buffalo, New York 14221
Member Services: 716-631-8701 or 800-501-3439
TTY/TDD: 800-432-1110
FIS Claim Rejection Messages Tip Sheet
Contact information:
Carelon Behavioral Health
500 Unicorn Park Drive
Woburn, MA 01801
24-hour, toll-free access: 855-481-7038
Fax: 781-994-7600
TTY: 711
Carelon Behavioral Health provides clinical staff coverage 24 hours a day, 7 days a week, 365 days a year to respond to all member and provider calls, including emergent, urgent, and routine calls.
Independent Health contact information:
511 Farber Lakes Drive
Buffalo, New York 14221
Member Services: 716-631-8701 or 800-501-3439
TTY/TDD: 800-432-1110
Contact information:
Carelon Behavioral Health
500 Unicorn Park Drive
Woburn, MA 01801
24-hour, toll-free access: 866-599-1481
TTY: 711
Carelon Behavioral Health provides clinical staff coverage 24 hours a day, 7 days a week, 365 days a year to respond to all member and provider calls, including emergent, urgent, and routine calls.
VillageCareMAX
112 Charles Street
New York, NY 10014
Member Services: 1-800-469-6292
TTY: 711
LOCADTR 3.0 Overview for NYS Provider Webinar Recording
Appendix 4A — New York Medicaid Advantage Plus (MAP) Plans with Behavioral Health Carve-in Services
Appendix 4B — New York state specific – Medicaid addendum
Appendix 4C — New York State specific – Medicaid voluntary foster care agencies addendum
Behavioral Health Policy and Procedure Manual for Providers
New York Mental Health Notification of Admission webinar slides
Part 822 Services 48-Hour Notification and Initial Treatment Plan
Repetitive Transcranial Magnetic Stimulation (rTMS) Authorization Request Form
Today we are Carelon Behavioral Health, but when some of these materials were developed, we were Beacon Health Options.
